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What our customers are saying about us

We pride ourselves on our quality of customer service and our reliable, affordable and safe coach services.

We include a review option on Facebook so customers can provide feedback on their experience with Integrity Coach Lines.

Here is what our customers had to say about us...

 

"Many thanks to you and your team for the success of our recent charter to Broome. Your professionalism and level of service was impressive throughout the experience, your quote was competitive and the team were always courteous and friendly. In particular we appreciate how you accommodated our many requests without issue and managed the passenger lists during the journey. We will not hesitate to use your charter service again or recommend you to others."
Kylie, August 2015

"We travelled on the coach from Exmouth to Perth and the drivers were terrific, friendly and very helpful. The trip was well spaced out and comfortable. Thank you guys. We hope to catch you again soon - great service"
John, August 2015

"I travelled from Perth to Geraldton on the Tuesday service, and it was a great drive as it always is. The drivers were fantastic and they put my phone on charge as it was dead flat, which I was very grateful for. Thank you so much Integrity"
Mark, July 2015

"Integrity has a fabulous service and I was very impressed, Every time I have called, maybe about 4 times, I have always received excellent service over the phone from people who knew what they were doing and could answer all of my questions. Please pass my feedback on to your manager because you all deserve morning tea to celebrate how great you are"
Lorraine, July 2015

"I travelled from Karratha down to Geraldton and back again in the same week. The thought of 16 hours on the bus each way seemed daunting but the trip is well organised with plenty of rest breaks. The service has fantastic drivers who do their best to create a friendly, welcoming atmosphere - in the end it all turned out to be a breeze. Thanks very much to a professional team and the drivers on my trip, Rod and Chantelle"
Sue, June 2015

"I recently travelled on Integrity Coach Lines between Perth and Broome. The drivers on both of my trips were Brad and Darren. I would like to express my appreciation to both Brad and Darren and to Integrity for everything. I really enjoyed my trip from Perth to Broome and I was really thrilled to learn I would be making my return journey with the same drivers.
I have travelled throughout the outback of every state over the last two years as part of research for a book I am writing and I have travelled by coach with four different companies and I can easily say Integrity is the best and most comfy. It has been a fascinating journey and one that I could easily repeat. My heartfelt thanks again to you all "
Lannah, June 2016

"My trip to South Hedland from Perth was the best. The coach was tidy and the drivers, John and Jerry were the best I have ever travelled with. Thanks guys it was awesome."
Evode, February 2015

"In January, I travelled with Integrity Coach Lines from Overlander Roadhouse to Perth. I booked my ticket over the telephone and I found the staff to be helpful and friendly. Despite the journey being long with no internet service to keep me occupied, it was still fantastic and the drivers made it enjoyable. The coach was clean and tidy. Thank you" 
Adam, February 2015

"I would travel with Integrity Coach Lines again and I would highly recommend their services. I travelled from Karratha to Perth and the trip was really enjoyable. The drivers Rod and Jerry were fantastic during the trip. Although they did have some trouble with the TV and the movie to be played during the journey, they were very friendly and made sure the children on board were kept entertained during the long trip"
Charlene, January 2015

"The two drivers Rod H and Rod V were excellent and made my trip from Geraldton to Roebourne enjoyable"
Diane, December 2015

"I had a fantastic experience with Integrity Coach Lines. From the initial booking and customer service I got over the phone to the journey itself. The seats were very comfortable, the service was punctual and overall great value for money. I wouldn't hesitate to recommend this service over some other companies I have used in the past. As a backpacker, finding companies like Integrity and being able to recommend them to others is fantastic"
Patrick, August 2014

“We had a hop on hop off ticket from Broome to Perth with many stops on the road. Pretty comfortable if you can get two seats to sleep on. We really enjoyed the company of two of the bus drivers, they were so funny and they made our trip unforgettable! Thanks a lot guys!” 
Marie, June 2014

“Bus driver kept to the speed limit and made sure to slow down when the road became bumpy. Thank you”
 Shuei Ng, May 2014

“I travelled from Broome with Integrity and I would like to pass on my gratitude to the drivers, John and Ron. The two gentleman were very polite and ensured I was comfortable for my journey, John even lent me his pillow. John and Ron were very kind to me and made my journey enjoyable. Thank you again." 
Mrs  Mitchell, May 2014

"I travelled on your coach to and from Karratha and just want to tell you I had the best time. Your drivers were great, friendly and I felt safe with them. Thank you again. I have recommended this coach trip to all my friends"
Wendy, April 2014

"I was very impressed with Integrity drivers when I travelled from Carnarvon to Perth. Clint and Rod made me feel very safe and they were very helpful and polite to all passengers on the coach. Both drivers are an asset to the company and I look forward to travelling with Integrity again in the future" 
 Lorelei, December 2013

"My husband and I travelled on the Integrity Coach from Broome to Perth. We would like to pass on our thanks to the drivers Phil and John. They were very pleasant, friendly and accommodating. Both drivers took an interest in the comfort and well being of everyone on board. Thank you again"
Susan and Mark, July 2013

"I travelled Geraldton to Perth with Integrity Coach Lines in June. Mike was driving the coach and he was friendly, funny and very helpful. I have travelled with other coach companies in the past but they are not even in the same ball park as Integrity when it comes to service  and cost"
Nicole, June 2013

"I travelled with Integrity Coach Lines between Carnarvon and Perth. I suffer from anxiety but I felt I was in good hands and safe. The customer service provided was so considerate and the drivers were friendly and kind yet responsible and firm with the rules implemented by the company to ensure a safe and smooth journey. I would travel with Integrity Coach Lines again and recommend the service to anyone who is looking for an affordable, reliable, safe and friendly way to travel by coach“
Nathie, May 2013

"It has been my pleasure to travel with Integrity Coach Lines many times, between Geraldton and Perth. I must say how very pleasant and friendly the drivers are. The coach is always clean and comfortable, and there are good stops for a break. The scenery along Indian Ocean Road is pretty good too. For me personally, to be able to go straight to Joondalup, north of Perth, where my family lives is a blessing. Thank you for this service, and I look forward to my next journey in the future”
Pearl, May 2013

"Booked a ticket with Integrity for my young son to travel from Dongara to Perth after a visit with family. The customer service provided by Kate over the phone was fantastic. Kate provided me with all the information I needed, booked the ticket and even made sure my son had a seat close to the driver, which really helped put my mind at rest. My son arrived into Perth on time and told me the driver was very friendly. Thank you for the great service"
Emily, April 2013

If you have any feedback you would like to provide us with so we can continue to improve our services, please contact us or visit us on Facebook